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Conditions of Use

Thank you for visiting our site. The privacy practice set forth in this privacy policy are for this website only. The products displayed on this site and the images are for reference only. Reproduction, modification, or distribution of products purchased from this site is strictly prohibited. We collect personal, identifiable information such as addresses, when voluntarily submitted by our visitors. The information given is only used to fulfill your specific request. This information is not provided to us for use in marketing campaigns without permission from our customers.


Commitment to Data Security

Your personal identifiable information is kept secure. Upon acceptance of an order placed by a buyer, RichLook Hair Extensions warrants that any questions, concerns, or comments about our terms and conditions may be expressed using the following contact information:


Phone: 678-300-6930

We declare and decree that our customers will receive excellent customer service, and we reserve the right to make changes to this policy, as needed. Any changes will be posted.


Shipping and Returns


We ship all over the United States within 10-14 business days (please allow additional days for sale items). Final costs include shipping, handling, and taxes. Returns and exchanges claims must be submitted within 7 business days of the merchandise received date and must be accompanied by a receipt(these claims apply to incorrect orders only). There will be NO REFUND for damaged or used products. Any other agreed upon refunds will be returned on the 1st of the following month. Again, quality service is what we guarantee!

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