Conditions of Use
Commitment to Data Security
Your personal identifiable information is kept secure. Upon acceptance of an order placed by a buyer, RichLook Hair Extensions warrants that any questions, concerns, or comments about our terms and conditions may be expressed using the following contact information:
We declare and decree that our customers will receive excellent customer service, and we reserve the right to make changes to this policy, as needed. Any changes will be posted.
Shipping and Returns
ALL SALES ARE FINAL!
We ship all over the United States within 10-14 business days (please allow additional days for sale items). Final costs include shipping, handling, and taxes. Returns and exchanges claims must be submitted within 7 business days of the merchandise received date and must be accompanied by a receipt(these claims apply to incorrect orders only). There will be NO REFUND for damaged or used products. Any other agreed upon refunds will be returned on the 1st of the following month. Again, quality service is what we guarantee!